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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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christopher walker

April 30, 2026

1  out of  5
rating by christopher walker
"Chad is easy to work with and is fair. I wish I could say the same about his office manager. She is probably one of the most unprofessional ladies I have ever dealt with."
We responded:
"Thank you for taking the time to leave a review, and I’m glad to hear you’ve found me easy to work with and fair. I’m genuinely sorry to hear you had a negative experience with my office manager—this isn’t the level of professionalism we expect or want anyone to experience. Because I can’t discuss account details publicly, I’d appreciate the opportunity to learn more and address this directly. Please call me at our office or email me with the best number/time to reach you, and I’ll personally follow up."
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Marti Efkamp

April 25, 2026

5  out of  5
rating by Marti Efkamp
"Kendra my agent was awesome, switching to State Farm is saving me $142 a month! I couldn’t be happier!"
We responded:
"Thank you, Marti, for sharing your experience! It's great to hear that Kendra was able to assist you and that you're saving $142 a month with State Farm. We appreciate your feedback and are glad you're happy with the switch. "
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Navel Aguilar

April 24, 2026

5  out of  5
rating by Navel Aguilar
"Great customer service very helpful. Very knowledgeable. Do recommend."
We responded:
"Thank you, Navel, for your feedback! We're glad to hear that you found our customer service helpful and knowledgeable. Your recommendation means a lot to us. "
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Angel Osorio

April 24, 2026

5  out of  5
rating by Angel Osorio
"Highly recommend Austin at Chad Kuehl’s State Farm office in Indianola. He helped me get covered for both auto and life insurance fairly quickly and helped me better understand exactly what my policies covered. If you need an agent who is responsive and helpful, go see Austin—he’s also a pretty cool dude 10/10. 😎👍"
We responded:
"Thank you, Angel, for your recommendation and for highlighting Austin's responsiveness and helpfulness. It's great to hear that he was able to assist you with your auto and life insurance needs efficiently. We appreciate your feedback and support!"
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Mackenzie Campbell

April 22, 2026

5  out of  5
rating by Mackenzie Campbell
"I had a great experience working with Kendra. She made the whole process of getting car insurance simple and stress-free. What I appreciated most was that she didn’t try to “sell” me anything I didn’t need instead, she focused on helping me understand my options and answered all of my questions clearly and patiently. It felt more like getting honest guidance than being pitched a product. I’d definitely recommend her to anyone looking for straightforward and helpful service!"
We responded:
"Thank you, Mackenzie, for sharing your experience with Kendra. It's great to hear that she made the car insurance process simple and stress-free while providing honest guidance. We appreciate your recommendation and look forward to assisting you in the future. "
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Mackenzie Putz

April 21, 2026

5  out of  5
rating by Mackenzie Putz
"Sydney was very helpful and knowledgeable, and she made the process of transitioning our insurance from another state to Iowa incredibly smooth. She was patient, answered every question we had, and made sure we felt confident every step of the way. I would highly recommend working with her!"
We responded:
"Thank you, Mackenzie, for sharing your experience with Sydney. It's great to hear that she made your transition to Iowa seamless and ensured you felt confident throughout the process. We appreciate your recommendation! "
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BRian EFkamp

April 20, 2026

5  out of  5
rating by BRian EFkamp
"Kendra did a great job in getting all of my needs met, I appreciate her very much!"
We responded:
"Thank you, Brian, for sharing your experience with Kendra. We're glad to hear she was able to meet all your needs. Your appreciation means a lot to us."
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Ethan Rolston

March 26, 2026

5  out of  5
rating by Ethan Rolston
"Sydney was very helpful on getting me a great rate for our vehicles. Would recommend to anyone!"
We responded:
"Thank you, Ethan, for sharing your experience! It's great to hear that Sydney was able to assist you in securing a great rate for your vehicles. We appreciate your recommendation and support."
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Andrea Bierstedt

March 13, 2026

5  out of  5
rating by Andrea Bierstedt
"Austin Dermody was great to work with! The process was easy and fast. He was able to answer all my questions and was very patient with me! I really appreciated all he did for us!"
We responded:
"Thank you, Andrea, for your feedback! We're glad to hear that Austin made the process easy and fast while answering all your questions. Your appreciation means a lot to us. "
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kellie B

March 13, 2026

5  out of  5
rating by kellie B
"Tyler has very friendly and knowledgeable. He took time to listen and answer all my questions. Great experience working with Tyler."
We responded:
"Thank you, Kellie, for sharing your experience with Tyler. It's great to hear that he was friendly, knowledgeable, and attentive to your questions. We appreciate your feedback!"
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Jim Buck

March 6, 2026

5  out of  5
rating by Jim Buck
"My review of both home and auto insurance with Kendra was a very positive experience. She took the time to answer every question I had and made the complex policy language easy to understand. Without her help, trying to decipher everthing on my own would have been incredibly frustrating. After going through all of the details, I was pleasantly surprised to find the overall cost of both coverages very reasonable."
We responded:
"Thank you, Jim, for sharing your experience with Kendra. It's great to hear that she was able to clarify the policy details and make the process smoother for you. We're glad you found the coverage costs reasonable. "
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Jane Fellows

March 6, 2026

5  out of  5
rating by Jane Fellows
"I am choosing to go back to State Farm mainly because I can reach out and touch my agent and feel that this office cares about their insureds. They are available and always helpful."
We responded:
"Thank you, Jane, for sharing your experience with us. We're glad to hear that our team's availability and helpfulness have made a difference for you. Your support means a lot to us. "
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cindy simpson

February 25, 2026

5  out of  5
rating by cindy simpson
"I was welcomed immediately. Austin was so kind and listened to my questions and he answered me. Showing me this to do on my phone to get started!"
We responded:
"Thank you, Cindy, for sharing your experience! We're glad Austin could assist you and help you get started with everything on your phone. Your feedback means a lot to us. "
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sam murphy

February 23, 2026

5  out of  5
rating by sam murphy
"Kendra is amazing and made things simple. Susan also reached out as I have moved and switch insurance and my paper cards were returned to sender. So I squared it away at the post office. I've also talked to a other gentleman and added a need vehicle and it was quick and simple and professional. Great communication with everyone I've talked to at State farm! Thanks!"
We responded:
"Thank you, Sam, for sharing your experience! It's great to hear that Kendra and Susan, along with the rest of our team, provided you with such seamless service. We're glad everything was handled efficiently. Thanks again!"
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Brittany Wells

February 17, 2026

5  out of  5
rating by Brittany Wells
"Sydney helped me switch my homeowners insurance to State Farm. She was extremely helpful, kind, and made it so easy for me. I’m going to save quite a bit of money."
We responded:
"Thank you, Brittany, for sharing your experience with us. It's great to hear that Sydney was able to assist you in switching your homeowners insurance smoothly and help you save money. We appreciate your feedback and look forward to serving you in the future. "
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Melissa Chapman

February 5, 2026

5  out of  5
rating by Melissa Chapman
"Moving in from out of state and Kendra was super friendly and helpful. She took care of everything right away."
We responded:
"Thank you, Melissa, for sharing your experience! We're glad to hear that Kendra was able to assist you promptly with your move. If you need anything else, feel free to reach out. "
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Brad Parr

January 27, 2026

5  out of  5
rating by Brad Parr
"It's been great very simple with great coverage"
We responded:
"Thank you, Brad, for sharing your experience! We're glad to hear that you found our service simple and that you're satisfied with the coverage. Your feedback means a lot to us. "
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April Baumgarten

January 26, 2026

5  out of  5
rating by April Baumgarten
"My experience with State Farm was so smooth and easy Kendra was so helpful and knowledgeable about all the policies I had purchased and it honestly saved me so much money versus from what I was paying at my old insurance. So thankful for the State Farm team"
We responded:
"Thank you, April, for sharing your experience! It's great to hear that Kendra was able to assist you with your policies and help you save money. We're grateful for your trust in our State Farm team. "
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Janis Reese

January 23, 2026

5  out of  5
rating by Janis Reese
"Susan Westra was very responsive and helpful."
We responded:
"Thank you, Janis, for your feedback! We're glad to hear that Susan was responsive and helpful during your experience. Your support means a lot to us. "
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Ben Heathman

January 15, 2026

5  out of  5
rating by Ben Heathman
"Super easy to get an insurance quote, I also saved a good amount of money compared to my previous insurance! Would definitely recommend."
We responded:
"Thank you, Ben, for sharing your experience! It's great to hear that the process was easy and that you saved money with us. We appreciate your recommendation. "
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Susan Pierce

January 2, 2026

5  out of  5
rating by Susan Pierce
"Switching to State Farm was quick & easy. Kendra was super helpful and answered all my questions. Saving money is always nice."
We responded:
"Thank you, Susan, for sharing your experience! We're glad to hear that Kendra was able to assist you effectively and that you're enjoying the savings. We appreciate your feedback."
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Lynn Steward

December 30, 2025

5  out of  5
rating by Lynn Steward
"I worked with Austin and he was like a family member. Excited to work with State Farm!"
We responded:
"Thank you, Lynn, for your kind words! We're glad to hear that Austin made you feel like family. Looking forward to continuing our work together. "
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Debbie Bowlin

December 23, 2025

5  out of  5
rating by Debbie Bowlin
"We changed insurance and Kendra was very patient in explaining everything to us."
We responded:
"Thank you, Debbie, for sharing your experience with us. We're glad to hear that Kendra was able to assist you with patience and clarity. Your feedback is greatly appreciated. "
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Samantha Whitmore

December 19, 2025

5  out of  5
rating by Samantha Whitmore
"I was recently with a different insurance company and decided to switch due to State Farm being so reasonable priced and they are great to work with and I’m very happy with my choice."
We responded:
"Thank you, Samantha, for sharing your experience! We're glad to hear that you found our pricing reasonable and enjoy working with us. We're happy to have you with us at Chad Kuehl - State Farm Insurance Agent. "
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Valerie Maine

November 23, 2025

5  out of  5
rating by Valerie Maine
"I called too get a quote for car insurance didn't take phone call after phone call one call and few questions I done had my insurance and helped me to get the app on my phone it was about 15 minutes later I got what I needed thank you State Farm lam pleased for all your help and support"
We responded:
"Thank you, Valerie, for taking the time to share your experience. We're glad to hear that our team was able to assist you efficiently and get you set up with the app. If you have any more questions or need further assistance, feel free to reach out anytime."